Frequently Asked Questions

At we offer a safe and easy payment through credit cards, PayPal, bank transfer as well as cash-on-delivery for certain countries.

At the moment CyberPiggy only offers shipping to countries within the EU. If you live outside EU and would like to purchase anything, please contact us via [email protected] and we will try to find a way to deliver the item!

Shipping within EU costs 10€. Shipping outside EU varies by the country you are from. We also offer free shipping on all orders over 200 € within EU.

Once your order is successfully shipped, you will receive a tracking number. Usually, it takes 7-10 days for delivery anywhere within the EU. If there are still some questions or problems, please contact our support via email at [email protected]

For order changes or cancellations, please send an email to [email protected] with your full name and order number. We will make sure to get everything sorted out as fast as possible.

Unfortunately, we are not able to cancel any orders, once they have been dispatched.

All items purchased through CyberPiggy website can be returned within 14 days from the day you received the item, in accordance with the Consumer Rights Directive 2011/83/EU in all EU member states. If you would like to return an item, we have a Return and Refund policy in place, which can give you more information on the process.


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