We adopt a 14 days return policy which means that all products purchased on this website may be returned to us within the time frame. You need to contact us within 14 days after the product(s) came into your possession and the product(s) must be returned to us without any undue delays.
Returned products must be returned in the same condition as they were sent and they must be sent in their original packaging.
If the product is not faulty and opened, (i.e. if you changed your mind or if you are unhappy with the product for some other reason), the cost of shipping will fall on you. And it is your responsibility that the package arrives safely to us so we recommend that you use a courier service where it is possible to track the shipment.
If the product is faulty when you receive it, please contact us and we will help you out.
We reserve the right to give a partial refund in cases when the product(s) is not in an unused condition, is damaged, or has missing parts not due to our error.
How returns work
Contact us or use the return option in your account and attach the invoice to the message as proof of purchase. And please also write the reason for return.
We will then get back to you as soon as possible with information on where to send the product(s).
As soon as we have received the product(s) and made an inspection we will inform you of our decision.
If a refund is approved we will automatically credit the purchase to your credit card or original method of payment.
If the product(s) is damaged, not in its original condition, or missing parts we will inform you if you are eligible for a partial refund. This is decided from case to case depending on the severity of the damages or what parts are missing.